- Your general personal information such as name, gender, date of birth, phone number, email address, and other relevant information.
- Login and security information such as passwords, security information related to authentication and account access.
- Your payment account number such as credit card numbers, bank account information, or prepaid payment card.
- Records of payment transactions related to our services.
- Location information, power bank rental and return data.
- Rental operation dates, and your account details.
- Other information required to verify your account.

All information collected is used in a legal manner to:
Improve and support operational processes, maintenance, analysis, customer service, research, and development to add new features or platforms.
Support our daily operations team on the Powerful website and smartphone application.
Backup our transactions and daily operations between our company and users.
Ensure and monitor all transactions and operations in a legal manner, and protect against fraud or unauthorized use of our services.
Assist, suspend, or disclose illegal activities to enforce laws and regulations.
Design and implement new products and services based on your data statistics.
Send important notifications and advertisements such as modifications or new updates to the privacy policy or other information.
Respond to your messages or feedback regarding our services.
Conduct surveys or analysis to improve our services.
Customize your experience based on your data, such as instant in-app notifications related to special offers, discounts, new applications, or other related topics.
Invite you to create, develop, operate, provide, or improve the performance of our platform, products, services, or content.
Invite you to participate in surveys, opinion polls, or marketing activities.
Any other reasonable purposes related to the above, otherwise we will notify you if we need to use your data for other purposes.

You must fill in all the required information correctly when subscribing to the service. You can verify your personal information and account record. You can update your personal information at any time in case of any changes. For inquiries, please contact us via email at info@powerful-eg.com or call customer service at 01004554635+2.

We ask you to accept all the terms and conditions of the service and the privacy policy when subscribing to the application. Powerful will collect your personal information and data that you fill out and back it up when registering. Your personal information and account details are automatically collected from the device you use to access the application. You cannot disable the automatic collection of your personal information and account details by our system. We collect all data automatically through our system without contacting you. Please ignore any communications that may come to you for the purpose of collecting data or verifying your account. Powerful will not be held responsible for these activities, and Powerful does not allow its employees to directly collect data from users.

Powerful takes all necessary measures to protect your personal data against unauthorized entities. We ensure the use of your data and personal information for legal business purposes and not to misuse it in any way. However, Powerful is not responsible for unauthorized access beyond its control, such as hacking operations.

We have the right to update or change any of the terms of the privacy policy at any time, and we will notify you through our website or your email. The updated privacy policy will become effective immediately upon its release on the application. If you do not agree to our updated privacy policy, please cancel your account immediately and stop using the application. If you continue to use our services after the updated privacy policy is activated, it will be considered as your acceptance of our updated privacy policy.

We may contact you via email, phone, or through notifications using your personal data.